Social Media
Marketing
Social media marketing allows you to connect with your audience personally and tell your story, inspiring others with your successes. Interacting with your customer base consistently over time and informing current and new fans of your company's journey builds brand awareness.
Customer Experience
A recent Harvard Business Review Analytic Services Survey found that companies that thoroughly integrate social media and customer experience offer vastly superior customer experiences than competitors do, which translates into stronger growth and dominant positions in their markets.